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(In)effectively Registering Customer Feedback

I don’t pretend to know all of the ins and outs of the financial industry. That said, I do feel that I know enough to get by — I can make a deposit, withdrawal, and check up on things online. I can...

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GUEST-BLOG: Oracle and Salesforce.com Duke It Out in Service

Oracle and Salesforce.com Duke It Out in Service. By Denis Pombriant. On Tuesday, Oracle announced integration between Oracle CRM On Demand and InQuira’s Web self-service applications. According to the...

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